ADT® Authorized Dealer Serving Omaha & Surrounding Areas
Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the common practice of providing a neighbor a key to your house into the digital age. It does away with the requirement for physical keys or access codes and permits you to oversee who has access to your Omaha home and for what duration. Find out more about how to incorporate it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to get your mail, walk your dog, or tend to your plants when you leave town. Before, you would just provide them a key to your home. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you no longer have to fret over missing keys or doors left unlocked. 

What you need is an ADT security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how the service works: 

  1. You assign access to a trusted individual, like a neighbor or relative, with the ADT+ app.
  2. Following that, you configure permissions. You can provide neighbors with timed access, letting them come and go during specific hours, or event-based access. For instance, if a box arrives, the system can release the door to allow your neighbor to bring it indoors once it authenticates them.
  3. When you’ve programmed access, your Google Nest Doorbell employs familiar face detection to verify your neighbor when they come near the door.
  4. Your ADT home security will deactivate the alarm and release the door lock when the person is authenticated as an authorized visitor.
  5. You are sent immediate notifications as your family member, friend, or neighbor enters and exits. The app also offers a complete history. 
  6. After the trusted neighbor departs, your smart door lock automatically secures to shield your home.

You can grant access for any person you would like, such as a maintenance worker, dog walker, or a partner who shows up when you’re away. This service is also useful during urgent situations, particularly when you’re not around. To illustrate, if a water sensor trips, your system can grant event-driven access so a neighbor can switch off the water. Programming permissions is easy with the helpful app. 

Enhance Your Omaha Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Omaha home smarter and more secure. This tool isn’t merely for neighbors and guests, as you’ll benefit from the face recognition and auto-unlock functionality when you’re carrying children or deliveries. After you're inside, the door automatically fastens behind you.

Request Your ADT Home Security System In Omaha With The Latest Tools

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a full-featured home security system in Omaha from Secure24 Alarm Systems. A national ADT dealer, we’re excited to deliver the latest advancements from the top name in home security. Call (402) 277-9885 today to design your package. Our skilled team can answer any questions about Google Nest cameras, the ADT+ app, and how to get everything working seamlessly.