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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Omaha?

An alarm system is intended to defend your property. But what occurs in the event your home security alarms go off in Omaha? What should you do to be certain you and your loved ones are taken care of?

The most important first step is to remain calm. Know that your 24/7 monitoring professionals have you covered. Then follow these steps to be ready for any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is instantly notified when your Omaha home security alarms go off. After an agent is informed, they will contact you as quickly as possible to determine what caused your home’s defense. Your alarm may trip in various situations, including:

  • Break-in

  • Fire

  • Flooding

  • False alarm

In situations when a device was tripped accidentally—like not recalling that your sensors are turned on when you unlock a door— a monitoring specialist will reach out to figure out if assistance is required. Provide your predetermined password, and they'll cancel the alarm.

In a true emergency, the monitoring agent will send out first responders, including police, fire, and EMS, to your residence. They will even act as the point of contact if you are not on site. The monitoring agent also can let first responders know which entry sensor was set off, helping them prepare for what could be a dangerous situation. The monitoring expert will stay on the line with you to keep you composed and instruct you on what you should do.

Steps to Take if Your Alarm Goes Off In Omaha

Waking up in the dead of night to an alarm going off is incredibly scary—particularly if you don’t know why it’s happening. The most beneficial thing to do is stay as calm as possible and follow these steps:

  • Before anything else, find a safe location. Collect your loved ones as quick as you can and proceed to a secure room within your residence or leave the premises entirely. It's a common tendency to confront the emergency by yourself, but this may put you and your family at greater risk. Alternatively, concentrate on keeping you and your family members safe and let the trained personnel handle the crisis.

  • Secondly, utilize your home security app to stay in touch with your monitoring agent. They'll notify emergency professionals who will be on their way to your home within minutes.

  • Lastly, keep in constant communication with your monitoring specialists and first responders. You have the ability to be connected, so everyone is speaking on the same line. Or, if you can't be in direct contact with your emergency providers, you’re still able to obtain notifications by text message. Even if it’s only a false alarm, it's wise to maintain communications with all teams so you will be prepared should a legitimate crisis happen.

Defend Against Any Emergency in Omaha with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems ensures your loved ones and property are secured. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your residence will remain the secure environment it's supposed to be. Create a comprehensive home security solution by completing the following form or call (402) 277-9885 to get started.